GAYA is one of Mexico’s leading construction companies. For more than 30 years, this company has been in charge of ambitious projects in the country, such as Corporativo Cinepolis in the city of Morelia or the new library at Tecnológico de Monterrey.
How is this solved?
Friendly surveys with election officials, with objective answers and keeping the results confidential, which allows obtaining real data about the work environment and performance.
- Proper and timely follow-up on the development of the evaluations, allowing other employees to be formally notified of their participation in the studies conducted.
As a result:
At the end of the process, Acsendo made available to the CNE the work climate and competencies assessment reports with the following results
- A 100% participation of the employees who were invited to take part in the assessment, thus strengthening the integration of the work team.
- Graphic reports that allow the crossing of information with the different areas of the organization, generating a proper interrelation of results to find solutions to specific problems.
CNE in Ecuador was able to understand and address the problems their employees were facing that were threatening customer service.