• Chile
  • Sector: HR Consulting

“Facing our problems, Acsendo answers with solutions in an agile way.”

Optima Consulting is chilean company leader in consulting and human management themes. It possesses more than 20 years of experience in recruiting, strategic counseling and capacitation through a customized atention given to its clients. They performed about 11.000 psycholaboral evaluations, more than 600 successful recruitments of executives and about 200 laboral coaching.

Problem

Optima Consulting needed an integral technological platform that allowed to perform a work environment evaluation to one of its clients, a scholar institution, that was searching to identify the factors that caused conflicts in a small area of the working group. This way, it could implement rightaway an efective action plan that would improve the climate in the institution's interior.

Solution

- Specialized technical support that grants help on the development of the surveys and offers suggestions respecting the competencies and suitable measurement strategies for the environment evaluation.

- Possibility of designing surveys to fit the client's needs

- Total anonymity of answers, employees counted with a user and passwrod of personal use, that allowed them to express their problems and opinions freely.

- Easy to use and manage platform.

- Results obtained in a short period of time to take actions before ending the evaluation.

Results

At the end of the process, Acsend made available for Optima the final report of the environment evaluation with the following results:

- Right diagnosis, by mean of objective and of easy access tools, that favored the human capital management inside the organization.

In Acsendo we found technical support for the development of the surveys, just like suggestions respecting the competencies and adequate measurement strategies for the problem identified. At the same time, we counted on a confidential data capture system, with username and password for each employee of the department, that could access the web platform anywhere, including his home, thus counting on the necessary privacy, to express its problems and opinions freely.

Discover what Acsendo Flex can do for your company